Privacy Policy

1. Privacy Policy for DDR BJJ LLC

Last Updated: April 13, 2026

DDR BJJ LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://diegoramalhobjj.com/, use our services, or communicate with us via SMS, email, or phone. We use GoHighLevel as our primary CRM and communication platform to manage our data and automate our services.

Information We Collect

We collect information that you voluntarily provide to us, including:

• Personal Identifiers: Name, email address, phone number, and mailing address.

• Communication Data: Records of your interactions with us via SMS, email, or phone calls.

• Technical Data: IP addresses, browser type, and usage data collected through cookies and tracking pixels.

How We Collect Information

We collect information through:

• Forms on our website (e.g., contact forms, appointment booking).

• Direct interactions when you sign up for Jiu-Jitsu classes or services.

• Cookies and tracking technologies to improve your experience and run ads.

How We Use Information

Your information is used to:

• Provide and manage our training services.

• Schedule and confirm appointments via GoHighLevel.

• Send service-related notifications and marketing communications.

• Improve our website and customer service.

SMS & Communications

By providing your mobile phone number and opting in through our website forms, you consent to receive text messages from DDR BJJ LLC.

• Message Types: You may receive appointment reminders, service updates, and promotional offers.

• Frequency: Message frequency may vary.

• Rates: Message and data rates may apply.

• Opt-Out: You can cancel the SMS service at any time by replying STOP.

• Help: Reply HELP for more assistance.

• Condition of Purchase: Consent is not a condition of purchase.

Data Sharing Policy

We value your privacy and the security of your communication data.

• No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

• Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• DDR BJJ LLC does NOT share SMS consent with affiliates or third parties. Lead data is never sold or rented.

Data Security & Retention

We use GoHighLevel as our primary processor to store contact data, conversations, and automation workflows. We implement industry-standard security measures to protect your data. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.

Your Rights & Opt-Out Instructions

You have the right to access or delete your personal information.

• SMS: To opt-out, reply STOP to +1 910-981-0211.

• Email: Click the “unsubscribe” link in any marketing email.

Contact Information

If you have questions about this policy, please contact us at:

• Business Name: DDR BJJ LLC

• Address: 7840 LILAC LN APT 615, PENSACOLA, FL 32514

• Email: contact@diegoramalhobjj.com

• Phone: +1 850-943-2387

2. Terms of Service for DDR BJJ LLC

Last Updated: April 13, 2026

These Terms of Service govern your use of the website and services provided by DDR BJJ LLC. By accessing our site or signing up for services, you agree to these terms.

Description of Services

DDR BJJ LLC provides martial arts instruction, gym memberships, and related fitness services. We use the GoHighLevel platform to manage communications, including SMS, email, and appointment scheduling.

Text Messaging Program Terms

By opting into our messaging program, you agree to the following:

• Message Description: Users can expect to receive messages regarding class schedules, appointment confirmations, gym updates, and occasional promotional offers.

• Opt-out instructions: You can cancel the SMS service at any time. Just text ‘STOP’ to +1 910-981-0211. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.

• Help instructions: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at contact@diegoramalhobjj.com.

• Carrier liability disclaimer: Carriers are not liable for delayed or undelivered messages.

• Message & data rates disclosure: As always, message and data rates may apply for any messages sent to you from us and to us from you.

• Message frequency disclosure: You will receive messages based on your activity and engagement; frequency may vary.

• Privacy Policy: If you have any questions regarding privacy, please read our privacy policy: https://diegoramalhobjj.com/privacy-policy (ajuste o link se necessário).

User Responsibilities

You agree to provide accurate information and not use our communication channels for any unlawful or abusive purposes. Consent is required before we send any SMS communications.

Governing Law

These terms are governed by the laws of the State of Florida.